Season Tickets

Akinji07

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I prefer my solution of hiring a competent AD to further hire competent AA employees.

But if I do get around to providing any feedback to the AA, I'll let them know how bad they were.
you have no say in what AD they hire since you're not a prominent donor whose lack of donations would hurt the AA. The only time they will ask for your feedback is when you decide to not renew your season tickets and the student calling you from the ticket office will ask you why you won't renew your tickets. And when you tell them because your tickets were bent and you were pretty butthurt about it, they will make a note in your account. Then the marketing department will analyze all the reasons past season ticket holders will not renew. If "bent tickets" or the general category of season tickets not looking nice is a category that represents more than or equal to 5% of not renewing they will escalate the issue. Until all of those things happen, I can guarantee you nobody will give a öööö. Even if you report it or not renew because of it, they will still not give a öööö, because you won't be a significant enough segment of the Tech season ticket holders.
 

PerfectOption

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If Georgia wasn't a right to work state, and had an effective postal union, tickets wouldn't be bent.

American Made, American Carried

Amirite?


Sent from my iPhone using Tapatalk
 

Akinji07

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So here's what actually happens with stuff like this:

1. Some people who buy season tickets from GT will decide it's not worth the extra money to do if they don't feel like GT is treating them well (e.g. sending them bent tickets). They'll do this because you can easily scalp your way into most games for cheaper than face value or even get free extras from friends or other fans.
2. GT will publish season ticket numbers that aren't as high or growing as fast as StingTalk posters would like, and StingTalk posters will bitch about how we have a terrible AA which isn't doing enough to get more fans.
3. During the next offseason, a season ticket holder will post a thread about something regarding season tickets that they don't like. The same people from step 2 will then call that guy a pussy, butthurt, etc., and tell him to man up and stop caring about that issue.
4. Said season ticket holder will become one of the people in step 1, and the cycle starts again.

Or at least some variant of the above cycle. Like it or not, presentation and making people feel like they're valued is probably the biggest factor in making sales of any type, including football tickets. Sometimes that means taking the time not to physically damage the product you're selling, even if you don't think it should matter.
I can guarantee you the amount of money spent to take care of your butthurt won't be enough to justify not losing you as a customer. You can take your business elsewhere.
 

gtleviathan

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If Georgia wasn't a right to work state, and had an effective postal union, tickets wouldn't be bent.

American Made, American Carried

Amirite?


Sent from my iPhone using Tapatalk
It was clarified that UPS was the origination of this butthurt, not USPS. Postal's got nothing to do with it.
 

Akinji07

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Coming off a 3-9 season, demand is way down, you're already in deficit from firing 2 basketball coaches, you wanna pay your football staff enough money to keep them on board, so you went with the soft package to save some money so you can also send the kids to Dublin in something other than a cargo plane. Y'all need to be realistic about öööö. I'm not defending the AA but of all the things we can bitch about this is probably by far the most useless one.

In any case I hope the new AD can ship us boxes with solid gold bars with GT logo and barcodes imprinted on them for tickets. Then you will probably bitch about the shade of the gold.
 

05GTCorndog

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Coming off a 3-9 season, demand is way down, you're already in deficit from firing 2 basketball coaches, you wanna pay your football staff enough money to keep them on board, so you went with the soft package to save some money so you can also send the kids to Dublin in something other than a cargo plane. Y'all need to be realistic about öööö. I'm not defending the AA but of all the things we can bitch about this is probably by far the most useless one.

In any case I hope the new AD can ship us boxes with solid gold bars with GT logo and barcodes imprinted on them for tickets. Then you will probably bitch about the shade of the gold.
This is it.

It isn't like the GTAA is rolling in cash right now. We are behind on some many areas that we have to cut corners some places to save a few bucks. It is what it is. Hopefully we can start to raise a little more money in the future and get our staffing up to a level that makes us more competitive.

Do the math. If we save $2 on shipping method and packaging for 12,000 sets of season tickets, you've made significant progress toward funding a position for the recruiting office or similar role. I'd rather have that for the program and accept the possibility that I might end up with a creased ticket.
 

ramblin' wagon

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Coming off a 3-9 season, demand is way down, you're already in deficit from firing 2 basketball coaches, you wanna pay your football staff enough money to keep them on board, so you went with the soft package to save some money so you can also send the kids to Dublin in something other than a cargo plane. Y'all need to be realistic about öööö. I'm not defending the AA but of all the things we can bitch about this is probably by far the most useless one.
It is actually cheaper to not use the bubble wrap package. There should be a significantly discounted rate for as many season tickets that are shipped. It has nothing to do with money.

Also get off the cargo plane bullshit. It wasn't a cargo plane.
 

BuzzCzar

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This is the kind of thing where you typically have an "in-kind" sponsor like UPS doing it for no money, just in exchange for advertising of being a GT sponsor

Given the relationship between UPS and GT I doubt the AA paid them $

Just sayin'
 

andrew

Bobby Bonilla's Financial Planner
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Coming off a 3-9 season, demand is way down, you're already in deficit from firing 2 basketball coaches, you wanna pay your football staff enough money to keep them on board, so you went with the soft package to save some money so you can also send the kids to Dublin in something other than a cargo plane. Y'all need to be realistic about öööö. I'm not defending the AA but of all the things we can bitch about this is probably by far the most useless one.

In any case I hope the new AD can ship us boxes with solid gold bars with GT logo and barcodes imprinted on them for tickets. Then you will probably bitch about the shade of the gold.
This is it.

It isn't like the GTAA is rolling in cash right now. We are behind on some many areas that we have to cut corners some places to save a few bucks. It is what it is. Hopefully we can start to raise a little more money in the future and get our staffing up to a level that makes us more competitive.

Do the math. If we save $2 on shipping method and packaging for 12,000 sets of season tickets, you've made significant progress toward funding a position for the recruiting office or similar role. I'd rather have that for the program and accept the possibility that I might end up with a creased ticket.
It costs extra to get physical season tickets, right? Presumably because it costs money to print and ship them? So either make that extra cost enough to cover the proper shipping, or don't offer the printed tickets, or only offer physical tickets at will call, or something similar.

The worst thing to do is offer physical tickets for extra money so that only people who really do care about the condition of tickets will ask for them, then send say, "Hah! Tricked you! We're actually going to use the money you specifically gave us to get nice tickets for something else, here's your physically damaged tickets that you paid extra for."

I mean, obviously they didn't say that. Instead they just look either incompetent or careless, take your pick. None of the three looks are pretty good.
 

Akinji07

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It costs extra to get physical season tickets, right? Presumably because it costs money to print and ship them? So either make that extra cost enough to cover the proper shipping, or don't offer the printed tickets, or only offer physical tickets at will call, or something.

The worst thing to do is offer physical tickets for extra money so that only people who really do care about the condition of tickets will ask for them, then send say, "Hah! Tricked you! We're actually going to use the money you specifically gave us to get nice tickets for something else, here's your physically damaged tickets that you paid extra for."

I mean, obviously they didn't say that. Instead they just look either incompetent or careless, take your pick.
And what I'm saying to you and you seem to not understand is the people who got creased tickets and feel butthurt about it is a very very low number. It's not about GTAA tricking you or being incompetent, it's about cost savings. There are bigger issues where they have been incompetent like coaches contracts or extending people they shouldn't have. Bitch about that all you like. Those things actually affect the product you're buying, which is the performance of the program. You're mad about UPS creasing your ticket on its way to you, you won't get too much sympathy from anyone else.
 

andrew

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And what I'm saying to you and you seem to not understand is the people who got creased tickets and feel butthurt about it is a very very low number. It's not about GTAA tricking you or being incompetent, it's about cost savings. There are bigger issues where they have been incompetent like coaches contracts or extending people they shouldn't have. Bitch about that all you like. Those things actually affect the product you're buying, which is the performance of the program. You're mad about UPS creasing your ticket on its way to you, you won't get too much sympathy from anyone else.
If they say, "It costs $20 extra to get printed tickets", and you give them $20, then isn't the product you're buying with that money printed tickets? I would be much more inclined to agree with you if they didn't charge extra for the printed tickets.

And I imagine that the percentage of people who choose to pay extra for printed tickets and then are upset if they come creased is actually not a very very low percentage, though of course that's pure speculation. If they don't care about the tickets or the condition of the tickets, then why are they paying extra money specifically to get the printed tickets?
 

LeonardWood

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If you can't do the little things right, you're not going to do the big things right.

Andrew's posts have been spot on.
 

andrew

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By the way, cool story bro, but I just now got a message from a friend who paid the $20 extra to get the physical tickets and is complaining about how bad the shipping was. To quote him, "The only reason to get physical tickets is to collect them", plus some other stuff that included the phrase "negligent at best".
 

Akinji07

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If you can't do the little things right, you're not going to do the big things right.

Andrew's posts have been spot on.
Yes, your biggest supporter on this is a guy who's used the mets logo as his avatar for the past 6 years he's been on this board and lives in New York City so he doesn't even need season tickets because he comes to one or two games a year.
 

LeonardWood

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Yes, your biggest supporter on this is a guy who's used the mets logo as his avatar for the past 6 years he's been on this board and lives in New York City so he doesn't even need season tickets because he comes to one or two games a year.
You just got done admitting that you have absolutely no idea what the value proposition of in-person college football is, so I'm comfortable with my company.
 

Akinji07

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You just got done admitting that you have absolutely no idea what the value proposition of in-person college football is, so I'm comfortable with my company.
All I heard from you was "I'm with the homo."
 
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