anybody having trouble with online season ticket renewal?

[ramblinwise1]

I'm following the instructions they sent out religiously but can't get logged on. Pretty amazing that one of the world's leading technological institutions can't provide an online ebusiness application that works...

 

[ThomsonJacket]

nope, ordered mine bout three weeks ago. already told me my pickin' number for seats too!

 

[ramblinwise1]

It says to enter your customer account number and PIN which are on the form above the name and address but there's only 1 4 digit number up there!!!

 

[IM79]

I called and they said the printer who printed the ticket renewal forms left off the PIN #.

If you don't know your PIN already, you need to call the ticket office and do it by phone.

 

[Ramblinjacket]

On Friday afternoon, Barb Dockweiler, in the AT office, told
me to mail my application in. The
pin#'s were left off the forms.
She also indicated that the deadline would be extended for
a few days. The ticket office was
so busy, I couldn't get through.

Yes, I am new to the board.

 

[GTTerrific]

Originally posted by Ramblinjacket:
On Friday afternoon, Barb Dockweiler, in the AT office, told
me to mail my application in. The
pin#'s were left off the forms.
She also indicated that the deadline would be extended for
a few days. The ticket office was
so busy, I couldn't get through.

Yes, I am new to the board.

<font size="2" face="Arial, Verdana, Sans-Serif">Welcome to the board ramblinjacket. Have heard others say the same thing as you. I just sent mine in right away.

Good to see your post. Looking forward to seeing you around!

 

[ramblinwise1]

Oh great... why don't they just email the numbers out?

 

[FHstinger]

My application didn't have a PIN #, so I just mailed mein in the old fashioned way.

 

[Big Bubba Ray]

Originally posted by ramblinwise1:
I'm following the instructions they sent out religiously but can't get logged on. Pretty amazing that one of the world's leading technological institutions can't provide an online ebusiness application that works...

<font size="2" face="Arial, Verdana, Sans-Serif">That's because they (GTAA) didn't use Georgia Tech's own OIT/EIS department to design the system. If they had, it would have worked flawlessly.

BBR