I had a weird experience with A-T points this year. I have been getting season tickets for 22 years, same 2 seats all that time except for the 2020 season. We never tried to relocate to a better location because we liked the people around us. I originally got the seats with my father in 1998, but he had arthritis in his knees and hips and only went with me for a couple years, so my brother-in-law started going to the games with me. We decided to move closer to the aisle this season, so when I renewed I requested a change. It turns out that the account was first ordered by my father, who had the same name as me (Jr/Sr), so all these years I was renewing seats under my father's account. He passed away about 4 years ago and had not attended a game in 20 years, but the AA somehow became aware of the issue and made me get a new account number and deleted 22 years of AT points from my account.